FAQ

Top Answers

What do I get as a member?

Each month, you get a new collection of 8 pop-out earrings and 2 reusable hooks. You’ll also unlock a digital gallery with styling inspo, behind-the-scenes content, and the artist’s story.

How much does it cost?

$16 per month, shipping included. No hidden fees

Paper earrings, really?

Yep — and that’s the magic. Thick and durable like a puzzle-piece, with a protective finish and metallic accents. Lightweight. Eco-friendly. Total conversation starter.

Can I buy past drops?

Nope. Each collection is limited-run and shipped only to active members. Miss it and it’s gone forever. The FOMO is real.

Am I locked in?

Nope. Cancel anytime in two clicks. No guilt. Live free ✌️

How does the waitlist work?

Every month, we open a limited number of new spots. Waitlist members get first dibs.

Do I really need to apply for membership?

Absolutely. We reserve the right to refuse service to customers that are insufficiently quirky. And if you get an invite, you might just get a special surprise 👀

How long do they last?

Treat them right and they’ll last for dozens of wears. Years, even. Just keep them dry and pop them back into their card between outings.

The Rest of the FAQ

When do I get my first collection?

When you join Artface, you will receive the next month's drop in the first week of that month, and every month after that for as long as you're a member. Each drop is shipped at the same time to all members.

When am I charged?

All members are charged on the 1st of the month, and earrings are shipped within three days. Your recurring charges start the month following your first drop.

Help, I didn't receive my earrings!

If you haven't received your earrings by the 15th of the month, please reach out to hi@artface.club.

Didn’t you used to be… someone else?

Yep. We used to be called Super Sassy — makers of pop-out earrings in books and cards. Now we’re Artface: same crew, new focus, all about the monthly Earring Club.

Are the earring designs new every month?

Yes! Every Artface collection features brand-new artwork and fresh earring designs. We don’t repeat designs from past months, and we’re not reprinting any of the old Super Sassy collections. Each drop is a limited-edition celebration of creativity.

How do I store all these earrings?

Just pop the earrings back into the collection they came from. It’s tidy and weirdly satisfying. Lots of members love collecting them, displaying them, or hoarding them like wearable Pokemon cards.

Do you ship internationally?

Not yet. We are U.S. only for now.

Is there tracking?

Nope. We ship like a letter (not a package) to keep prices low. No tracking. Just a delightful surprise in your mailbox.

Can I give Artface as a gift?

Gift subscriptions are coming soon. In the meantime, you can sign up and make sure the shipping address is your gift receipient.

Can kids wear your earrings?

Totally, if they’re over 8 and have pierced ears. No more clip-ons.

Can I get more hooks?

Not yet. Every collection ships with two hooks. We may offer standalone hooks in the future.

Will your hooks work with my senstive ears? 

Our hooks are plated brass and tested free of nickel and heavy metals. Most people with sensitive ears do great with them — and in earring-world terms, they’re considered “hypoallergenic.” That said, a tiny number of folks with a rare copper allergy may still react to the brass.

How does the teacher discount work?

If you work full time at a school, you get 10% off forever. Just sign up with the teacher discount and confirm by emailing us from your educator address at hi@artface.club.