Terms of Service

Last updated: July 2025

These Terms of Service ("Terms") govern your use of www.artface.club (the "Site"), operated by Super Sassy Inc. (dba “Artface,” “we,” “us,” or “our”). By visiting our Site, purchasing from us, or subscribing to our services, you agree to be bound by these Terms.

Please read them carefully before using the Site or subscribing.

1. Who We Are

Artface is a direct-to-consumer subscription company offering quirky pop-out paper earrings and a digital experience that includes artist content, styling tips, and collectible badges. Our Site is hosted on Shopify, and we use Appstle for subscription management.

Company name: Super Sassy Inc.
Address: 3036 SE 33rd Ave, Portland, OR 97202
Email: hi@artface.club

2. Eligibility & Acceptance

You must be at least the age of majority in your jurisdiction to use this Site or purchase a subscription. By using our Site, you represent that you meet this requirement.

If you do not agree to these Terms, do not access or use our Site or services.

3. Subscriptions & Billing

A. Subscription Model

By subscribing to Artface, you agree to be charged on a recurring basis (monthly, unless otherwise stated) until canceled. We use Appstle and Shopify to manage billing and fulfill your subscription.

B. Cancellation

You may cancel or pause your subscription through your customer portal. Changes must be made before the next billing cycle to take effect.

C. Price Changes

We may update pricing at our discretion. We’ll provide notice before any price changes go into effect.

4. Products, Services & Availability

  • Products are subject to limited availability and may be modified or discontinued at any time.
  • Colors and styles may vary slightly from what is shown online.
  • We reserve the right to limit orders per customer or household.

5. Returns, Refunds & Satisfaction

Artface products are limited-run and made-to-order, so we do not accept returns. However, if there’s an issue with your order (e.g., damaged or incorrect item), contact us within 14 days and we’ll do our best to make it right.

6. Digital Experience & Content

Subscribers receive access to our private digital experience built in Rails. This may include:

  • A collection gallery and badge system
  • Exclusive artist interviews and styling videos
  • Feedback forms and personalization surveys

We reserve the right to modify or remove digital features at any time without notice.

7. Personal Information

Your submission of personal information is governed by our Privacy Policy. We use your information to personalize your subscription experience and optimize your interactions with Artface.

8. Third-Party Services

We use third-party tools including:

  • Shopify (eCommerce platform)
  • Appstle (subscription logic)
  • Klaviyo (email/SMS marketing)
  • Meta and TikTok (advertising)
  • Amplitude and Google Analytics (site analytics)

Use of these tools is governed by their respective terms. We are not responsible for their practices or availability.

9. User-Generated Content

If you share reviews, photos, feedback, or social posts with us or tag us publicly, you grant us a non-exclusive, royalty-free license to use that content for marketing and promotional purposes, including on our website, social media, and within subscriber experiences.

10. Influencer Collaborations

Artface may engage influencers or content creators to promote our brand. These promotions may be gifted or compensated and are subject to FTC disclosure requirements. Influencer views are their own and not endorsements by Artface unless explicitly stated.

11. Account Access & Security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you believe your account has been compromised.

12. Prohibited Uses

You may not:

  • Use our Site for illegal or unauthorized purposes
  • Upload malware or malicious code
  • Harvest or misuse other users’ data
  • Post abusive, discriminatory, or infringing content

Violation of these rules may result in termination of your access to our services.

13. Disclaimers

Artface products are provided “as is.” We make no guarantees about your enjoyment, satisfaction, or personal style preferences. We do not warrant that the Site will be error-free or uninterrupted.

14. Limitation of Liability

To the fullest extent permitted by law, Artface will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or services, including loss of revenue, profits, or data.

15. Indemnification

You agree to indemnify and hold harmless Artface and its affiliates, employees, and partners from any claim arising out of your violation of these Terms or misuse of our Site or services.

16. Governing Law

These Terms shall be governed by the laws of the State of Oregon, without regard to conflict of laws principles.

17. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted here, and your continued use of the Site after updates constitutes acceptance of the revised Terms.

18. Contact Us

For questions about these Terms, email us at hi@artface.club.