Privacy Policy

Last updated: July 2025

This Privacy Policy describes how Super Sassy Inc. (dba “Artface,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.artface.club (the “Site”), subscribe to our services, or interact with our marketing and digital experiences.

1. Information We Collect

We collect several types of information to operate our business and provide you with a personalized subscription experience.

A. Information You Provide

When you interact with us directly (e.g., place an order, complete a quiz, or respond to a survey), we collect:

  • Name, email address, phone number
  • Shipping and billing addresses
  • Payment method (note: we do not store credit card details ourselves)
  • Subscription preferences (style choices, product types, artist interests)
  • Feedback, reviews, or other written submissions
  • Pause/cancellation requests and support interactions

B. Information Collected Automatically

When you visit our Site or engage with our emails or ads, we collect:

  • Device type, browser, IP address, time zone
  • Pages viewed, time spent, clickstream data
  • Referring site or ad source
  • Behavior on our digital experience (e.g., badge collection, video views)

This data is collected via cookies, pixels, and similar technologies.

C. Subscription Platform Data

We use Appstle to manage our subscriptions. This includes:

  • Recurring billing status
  • Subscription skips, pauses, renewals
  • Preferences for subscription products or variants

D. Mobile Messaging

If you opt in, we may send transactional and marketing messages via SMS. We use Klaviyo for these communications. You can opt out at any time by replying “STOP.”

2. How We Use Your Information

We use your information to:

  • Process and fulfill your subscription orders
  • Communicate order updates and shipping confirmations
  • Personalize your experience and product selections
  • Send relevant content about upcoming artists, styling tips, or new collections
  • Improve our website, digital tools, and customer experience
  • Conduct analytics and optimize our advertising campaigns

Example: We may use your survey responses and past purchases to tailor your upcoming box or recommend a specific style via email.
We use behavior data only to make better products and improve your experience—never to sell or profile you in creepy ways.

Note: We use personalization and segmentation tools but do not make fully automated decisions that have legal or similarly significant effects.

3. Sharing Your Information

We share your personal information with trusted partners to operate our business, including:

PartnerPurposeShopifyWebsite hosting, order processingAppstleSubscription managementKlaviyoEmail and SMS marketingGoogle Analytics, AmplitudeSite and behavior analyticsMeta, TikTokAdvertising and audience targetingInfluencersEndorsements and social promotion

We do not sell your personal information. We may share aggregated or anonymized data with partners for analytics or business purposes.

4. Influencers, Reviews & User-Generated Content

We work with influencers who may promote Artface voluntarily or in exchange for product or payment. Influencer content is their own and does not necessarily represent our views. We require that all influencers disclose paid partnerships or gifted promotions in accordance with FTC guidelines.

By submitting reviews, photos, testimonials, or other content to Artface—whether on our site or via social media—you grant us a non-exclusive, royalty-free license to use and share that content in our marketing and digital experiences.

5. Your Rights (California Residents)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to know what personal data we collect and how we use it
  • Right to request deletion of your data
  • Right to correct inaccurate information
  • Right to opt out of sharing for targeted advertising
  • Right to limit the use of sensitive personal information

You can exercise these rights by contacting us at hi@artface.club.
California residents can also opt out of sharing for cross-context behavioral advertising by contacting us or managing their settings via supported ad platforms (e.g., Meta, Google, TikTok).

6. Data Retention

We retain:

  • Subscription and order information indefinitely unless you request deletion
  • Behavioral and marketing data for ongoing optimization
  • Billing data only through our processors (e.g., Shopify)—we do not store credit card details ourselves

If you unsubscribe from marketing emails or texts, we retain your data but will cease further contact unless re-permissioned.

7. Security

We use commercially reasonable technical and organizational safeguards to protect your information. However, no system is 100% secure. Please use strong passwords and secure networks when accessing our Site.

8. Do Not Track

Our Site does not respond to Do Not Track signals. However, you can control ad tracking through:

9. Children’s Privacy

Our services are intended for adults, educators, and general audiences. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently received such information, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised date. We encourage you to review periodically.

11. Contact Us

Super Sassy Inc. (dba Artface)
3036 SE 33rd Ave
Portland, OR 97202
📩 hi@artface.club